Malta gaming authority
Spin Palace online casino Review
Spin Palace is one of the oldest real money online casinos in the world. It has existed for more than 15 years, which makes it older than huge brands like Mansion Casino. Spin Palace has been around the block and the company that owns it also owns the Tropez Casino and Titan Casino brands, which are considerably smaller than Spin Palace in terms of membership.
Spin Palace is available in many countries around the world. It has a particularly large following all across Europe, but it is also highly respected in the Americas and in Australia. Spin Palace is a truly global online casino and it is also one of the biggest, the oldest and the most respected in the world.
Spin Palace bonuses are impressive. This is a high rating online casino with free spins and it also has a substantial welcome bonus. It deserves all of the praise that it gets for these bonuses and is rightly listed as one of the best online casinos as a result. These are far from the biggest bonuses we have encountered, but it’s topped by the Spin Palace loyalty bonus.
This is by far one of the best loyalty bonuses out there and is enough to warrant Spin Palace’s inclusion in any top online casinos list. This loyalty scheme rewards you every time you play, offering everything from free spins and free gifts, to faster withdrawals and even VIP tickets. The more you gamble, the more you get. And if you make it all of the way to the final level (Prive) then you’ll be in for the best rewards offered in any real money online casino.
If the Spin Palace loyalty bonus makes this casinos of the best casinos online, then the customer support comes close to making it one of the worst. We have had a few run-ins with them ourselves and while they have dealt with our problems eventually, they haven’t always been quick. There is also an occasional lack of clarity that we find really frustrating.
The only thing worse than customer support that doesn’t care, is customer support that doesn’t seem to grasp what your issue is and therefore can’t help. This seems to be common with Spin Palace and maybe results from them hiring inexperienced staff. Still, credit where credit’s due: all of our problems were resolved in the end.
Many of the games listed on Spin Palace are also subpar. They don’t always update with new titles and rely too heavily on older, retro games for our liking. These are common with Microgaming, but that doesn’t mean they have to be common on Microgaming licensed casinos.
Casino Rating: 8.9/10
Spin Palace appears near the top of our online casino reviews list purely because of the bonuses and the loyalty bonuses. Take those away and you have a relatively standard Microgaming casino that many players have issues with. With those bonuses, Spin Palace deserves to be called one of the best casinos around and is more than deserving of an 8.9/10 rating.
Cate9 May 2018
The free spins and free gifts are a great way to keep us on your site. Kudos!! However, keep them coming in even if we’re more used to the site now. Overall processing of deposits and withdrawals is fast, unlike some online casinos. This is really commendable. In play betting and gambling is somehow tedious, but I got my way around after some time. The loyalty points are awesome, I was able to redeem my loyalty points for free spins and free gifts. The site is colorful and fun to play in. I will definitely recommend it to my friends.